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About

Resources About

Your Go-To Experts

Harness the power of your business with software & services specifically developed for Infor LN & Baan, Infor LX & BPCS and Infor M3.
You can count on us! We've been in business since 1984, and an Infor partner since 1991!
Our expert consulting and technical staff has 14-36 years of manufacturing and distribution experience and we work hand-in-hand with your employees to improve your overall business performance.
With headquarters in Lisle, Illinois and satellite offices in Wisconsin and Pennsylvania, Crossroads RMC is the leading choice for discrete and process manufacturers.
4300 Commerce Court, Suite 320
Lisle, Illinois 60532 | USA

Phone: 1.630.955.1310
Toll Free: 1.800.762.2077
Fax: 1.630.955.1723

Contact Crossroads RMC
 


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Just pick up the phone to talk with a representative of our sales team.

800.762.2077
 

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We are here for our customers with phone support 24x7, online support to log cases, and email during business hours.
Urgent support issues during regular business hours, +1.630.955.1310 dial 0.
Urgent off-hours support, +1.630-955.1310 dial 230.
 
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Our Management Team

 
 
 
Rich Grilli  
 

Rich Grilli

President

 

 
 
David Dickson
   

David Dickson

CFO

 

 
Kathy Barthelt
   

Kathy Barthelt

Vice President

 

 
 
 
Anthony Etzel  
 

Anthony Etzel

Solutions Executive

 
 
Frank Petrasio
   

Frank Petrasio

Director – IBM i Group

 
Ed Vesely
   

Ed Vesely

Consulting Manager



 

Careers at Crossroads RMC

What makes us a leader? It’s our people!

And it is our will to provide world-class solutions to our customers. If you would like to be a valued and respected contributor to our mission: widening the expectations of manufacturers by providing software and services to support the optimization and integration of shop floor and warehouse, we offer you a challenging and dynamic work environment. 

Continued growth and innovation are vital to our company in order to meet the needs of the global manufacturing community. If you would like to work in an atmosphere based on integrity, passion, and a willingness to perform at your highest potential, our company strives to help you widen your expectations.  
 

It is the policy of Crossroads RMC to provide equal opportunity in all areas of its employment practices without regard to race, color, religion, sex, national origin, disability, age or any other reason prohibited by law.

To apply, please click on the opportunity below, scroll to the bottom and click on Apply for This Job, fill out the form, and upload your resume, or e-mail your cover letter and resume to employment@crossroadsrmc.com.

Location: Chicago suburbs (Lisle, IL)
Status: Full-Time
Relevant Work Experience: 5+ years
Reports to: Consulting Manager

Company Description:
Leveraging over two decades of experience in the service and support of ERP systems in the manufacturing and distribution industry, Crossroads RMC is the most knowledgeable and insightful provider of comprehensive implementation, technical and functional consulting services for Baan/LN and BPCS/LX. In addition, Crossroads RMC is a leading developer of data collection solutions for shop floor, warehousing, receiving, production, and time and labor reporting, with our installed base including hundreds of customer sites. A small, well-established firm located in the suburbs of Chicago, Crossroads RMC has a loyal customer base, both domestic & international, for our high-quality products and services with a good reputation industry wide. Additionally, Crossroads RMC is experiencing significant growth in existing and new markets.

Description of Responsibilities:
• Work with clients in defining, gathering and documenting business requirements
• Assist users in implementing features and functionality within their ERP and related systems
• Serve as a project manager for ERP and related software implementations
• Identify opportunities within assigned accounts
• Function as a technical liaison to the development team at Crossroads RMC
• Work with the development team to test and deliver ERP and related solutions to clients
• Train clients on the use of the standard ERP and related software
• 75%+ travel, including some possible international travel

Required Qualifications:
• 5 plus years Baan/LN experience required
• 5 plus years of ERP Business Analyst and/or Functional Consulting Experience
• Excellent analytical, written and oral communication skills
• A solid background in project management
• Strong problem-solving skills
• Data collection experience a plus
• BCPS/LX experience a plus

What's in it for you:
• Competitive Salary
• Excellent benefits package including Medical Insurance, Dental Insurance, Vision Plan, Life & Accidental Death & Dismemberment Insurance, 401k with profit sharing, 3 weeks paid time off and more.
• Outstanding work environment

Crossroads RMC is an equal opportunity employer (EOE)

Apply for This Job

Location: Chicago suburbs (Lisle, IL) (Possible Work from Home / Tele-commute)
Status: Full-Time
Relevant Work Experience: 5+ years
Reports to: Consulting Manager

Company Description:
Leveraging over two decades of experience in the service and support of ERP systems in the manufacturing and distribution industry, Crossroads RMC is the most knowledgeable and insightful provider of comprehensive implementation, technical and/or functional consulting services for BPCS/LX. In addition, Crossroads RMC is a leading developer of data collection solutions for shop floor, warehousing, receiving, production, and time and labor reporting, with our installed base including hundreds of customer sites. A well-established firm located in the suburbs of Chicago, Crossroads RMC has a loyal customer base, both domestic & international, for our high-quality products and services with a good reputation industry wide. Additionally, Crossroads RMC is experiencing significant growth in existing and new markets.

Description of Responsibilities:
• Work with clients in defining, gathering and documenting business requirements
• Assist users in implementing features and functionality within their ERP and related systems
• Serve as a project manager for ERP and related software implementations
• Identify opportunities within assigned accounts
• Function as a technical liaison to the development team at Crossroads RMC
• Work with the development team to test and deliver ERP and related solutions to clients
• Train clients on the use of the standard ERP and related software
• 75%+ travel, including some possible international travel

Required Qualifications:
• 5 plus years BPCS/LX experience required
• 5 plus years industry specific experience
• 5 plus years of ERP Business Analyst and/or Functional Consulting Experience
• Excellent analytical, written and oral communication skills
• A solid background in project management
• Strong problem-solving skills
• Data collection experience a plus
• APICS Certification a plus

What's in it for you:
• Competitive Salary
• Excellent benefits package including Medical Insurance, Dental Insurance, Vision Plan, Life & Accidental Death & Dismemberment Insurance, 401k with profit sharing, 3 weeks paid time off and more.
• Outstanding work environment
• Work from Home / Tele-commute option possible

Crossroads RMC is an equal opportunity employer (EOE)

Apply for This Job

Location: Chicago, IL metro area
Reports to: Consulting Manager
Industry: High Tech

Company Description:
Crossroads RMC is a small, well-established Chicago-area firm providing IT and business-system support to small- and medium-size manufacturers, nationally and internationally. Crossroads RMC has a loyal customer base for its high-quality products and services with a good reputation industry wide. Crossroads RMC is poised for high level of growth in existing and new markets.

Description of Responsibilities:
• Analyze customer requirements to formulate and design solutions based on standard and/or
custom components
• Develop solutions in Baan IV, V, and Infor LN
• Lead/project manage implementation efforts
• Assist product manager with pre-sales, development, and implementation efforts
• Develop intranet/extranet integration applications
• Support existing customer base
• Perform unit and system testing
• Provide onsite consulting services as needed

Required Qualifications:
• BS in Computer Science, or equivalent
• 3+ years experience as Baan/LN Programmer/Analyst or Baan/LN Business Analyst
• 2+ years experience with SQL
• Excellent analytical skills
• Excellent written and oral communication skills
• Very strong customer service skills and experience
• Strong problem solver
• Self-motivated
• Ability to balance independent work and team work
• Proven project management abilities
• Web services development experience a plus
• C#.NET development experience a plus
• Applicants from Chicago area strongly preferred, but others considered based upon experience

Crossroads RMC is an equal opportunity employer (EOE)

Apply for This Job


Why Crossroads RMC?


  • We can help you harness the power of your current ERP, without requiring you to upgrade.
  • Our expert consulting and technical staff has 14-35 years of manufacturing and distribution experience.
  • We have developed a complete and comprehensive set of software to support the optimization and integration of your shop floor and warehouse.
  • We are an Infor partner with 500+ clients worldwide. Our close working relationship with Infor guarantees you the level of support and security necessary to assure you continue to get what you want and need from your software investment.
  • Our services remain a cut above the rest because of experienced, hard-working and friendly people that exceed client expectations every day. Our commitment to quality services and solutions continues to propel our growth and success.
  • You can count on us - We've been in business since 1984 and we're here to stay! Combine that with the highest reputation of manufacturing, distribution and technology consulting, we are your leading source to improve the performance and functionality of your Infor ERP.





  • "Crossroads RMC has been one of those rare discoveries. Competent people that care that they do a good job and have a good way of communicating without being demeaning. We hope to have Crossroads RMC on our backup team for years to come."


    Nidec Avtron ManufacturingDirector of QA & MIS






  • "We are very happy with the results and by all accounts the project is a success. Crossroads RMC continues to deliver extremely knowledgeable consultants and project management. We simply wouldn't have made it without them. It continues to be a pleasure working with Crossroads RMC."


    Brandt Agricultural Products LtdIS Manager






  • "Improving the efficiency of all our operations is key to our ongoing success. Crossroads RMC’s Data Collection solution clearly can help us on an ongoing basis, and it offers immediate improvement and a foundation we can continue to build on."


    RHI MagnesitaIT Manager





  • CWI Logo

    "The recent BPCS work completed by Crossroads RMC was the most satisfying consulting project I have been involved with over my 20 year career, some of that having been a consultant myself. Hugh Carty and Luis Diaz are both very competent and efficient technically but also, importantly, respectful and courteous to all employees with whom they worked. They are what a consultant should be. Should the need arise again we will certainly hope to obtain their services."


    Central Wire IndustriesIT Director





  • Peterson Mfg Logo

    "Crossroads RMC has a highly responsive Director of their IBM i Group in Frank Petrasio. During our implementation of Infor’s ERP LX, we needed additional assistance beyond what Infor could directly provide. Another consultant that I trusted and respected suggested that I contact Frank. The short version of the story is “I did and I’m pleased with the results”. I used resources recommended and assigned by Frank who were both 3rd party and direct employees in the areas of EDI, OLM, Finance, and general programming during our conversion and go-live. Post go-live, I was searching for assistance with the possibility of implementing the ECC (Engineering Change Control) module of LX. I again reached out to Frank for a resource and had the opportunity to work with a consultant who knew more about ECC than anybody else I could find from any company. Overall, I would say that my experience with Frank, his company and their resources could be summed up like this: “I found a Director who understands responsiveness, works diligently to provide quality resources, met some amazing consultants and got some amazing results.” If you have need of IBM i services, contact Crossroads RMC and speak with Frank Petrasio. I believe you’ll be as happy as I have been."


    Peterson Manufacturing Company Corporate Director of IT





  • Western Industries Logo

    "We sought out Crossroads RMC to be our main source of service on our aging ERP system that is becoming more difficult to maintain internally. Every task, request and email has been answered with accuracy and professionalism. We look forward to continuing our relationship with Crossroads RMC and consider them a valuable partner to our support team."


    Western Industries Plastics Products LLCIT Manager





  • YUPO Logo

    "Our upgrade from BPCS 6.1 to LX 8.3 was greatly aided by Crossroads RMC. Their extensive knowledge of the financial system was a saving grace for us since we had a system that was setup over 15 years ago by people no longer in the company. The patience and professionalism of Hugh Carty made the transition much less complicated and frustrating. There is no doubt in my mind that it would have taken a much longer period and a substantially more painful path if it was not for Crossroads RMC bending over backwards to accommodate our processes and time constraints. Crossroads RMC was also able to help us with AS400 technical training, MRP production system design and pricing using Promotions and Deals. This large swath of knowledge was very helpful in management discussions. Thanks to the Crossroads RMC team and in particular Hugh Carty, Yupo was able to bring this implementation under budget and on time."


    Yupo Corporation USAIT Manager





  • Mohawk Logo

    "Crossroads RMC has been a valued and trusted technology partner for a decade. The Crossroads RMC consulting and technical teams have enabled Mohawk to achieve the maximum benefits of our BPCS enterprise resource planning implementation. Crossroads RMC is responsive to all of our consulting and technical requirements ranging from daily operational issues to large-scale systems integration projects. Recently, Crossroads RMC supported the design and implementation of a highly successful eBusiness project to integrate our customers, banking institutions, and third- party warehouses to our enterprise-systems. Mohawk will continue to partner with Crossroads RMC to leverage information technologies, to maintain a competitive edge and to remain the largest manufacturer of premium printing, writing and imaging papers in the country."


    Mohawk Fine PapersDirector, Business Process Management & Information Technology





  • Sandvik Logo

    "Crossroads RMC supported us in our corporate pursuit of “Excellence of Finance”. They helped us reduced the mundane day-to-day tedious functions in Finance by building automated reconciliations and interfaces that allow us to provide our financial statements to our shareholders in much less time on a monthly basis."


    Sandvik Materials TechnologyCIO SMT Americas